Forbes contributors publish independent expert analyses and insights. Edward Segal covers crisis-related news, topics, and issues. The federal shutdown offers critical lessons for executives on crisis ...

The question is no longer whether, but when your organization will suffer a consequential cyber incident. A crisis communications plan is mandatory to protect your business. Incident response isn’t ...

Eric Channing Brown is VP of Corporate Marketing at Aviatrix and is still learning how to be a better executive. If I get this question in an interview, I know I’m talking with a comms novice. I once ...

Crises happen when they are least expected, which is why every organization should have a crisis communication plan in place. Crises communications refers to information that is shared when an event ...

When law firms or legal departments face crises, whether that be a data breach exposing client information, allegations of professional misconduct, a high-profile case gone awry or something truly ...

Florida State University used effective crisis communication during a mass shooting, including a rapid messaging system and a safe word for first responders. Open communication about the victims and ...

Gault grew up during the collapse of the communist regime in Romania, an experience she credits with teaching her how to navigate massive cultural and economic shifts. Fluency in five languages: ...