Frederick Taylor's scientific management theory uses time-motion studies and four key principles to improve workplace ...

Quality control takes time and money, but it can save your business significant hassles in the long run. Low-quality products can gain you bad publicity and legal sanctions, including lawsuits and ...

Joseph Juran was a pioneer in the study of quality control for industries like math and science. Learn how to apply his ...

Quality management is a proven method for improving organizational performance and meeting or exceeding customer expectations. Quality assurance programs differ across industries and manufacturing or ...

This graduate-level course focuses on the principles and practices of quality management in modern organizations. You will develop an understanding of the theories, methodologies, and tools used to ...

This introductory course is designed to introduce the concepts, tools, and techniques used in managing and measuring quality and productivity in a business environment. Throughout the course, students ...